# Odoo pricing: prepaid hours or a fixed project quote > How TeqStars prices Odoo work: prepaid packages of 10, 30 or 60 hours for support and development, or a fixed quote for implementation and migration projects. - Source: https://teqstars.com/odoo-pricing TeqStars, an Odoo Silver Partner, offers two ways to pay for Odoo work. Prepaid packages of 10, 30 or 60 hours cover support, development and training, and every minute is tracked. Implementation, migration and integration projects get a fixed quote after a requirements review. Prices are not published: each package and project is quoted for you. [Get a quote](https://teqstars.com/contactus) [See the hour packages](https://teqstars.com/odoo-pricing#packages) - **Odoo Silver Partner** since 2022 - **200+ projects** delivered on Odoo - **2 working hours** to a first reply on critical issues *Two ways to pay for Odoo work at TeqStars* | | Prepaid hour packages | Fixed project quote | | --- | --- | --- | | Best for | Ongoing Odoo support, fixes, changes, development and training | Odoo implementation, migration, integration and custom development projects | | Size | Starter **10 hours**, Premium **30 hours** or Professional **60 hours**. Upgrade any time by paying the difference. | A fixed scope agreed with you before work starts | | How it is counted | Tracked to the minute, with at least 15 minutes per ticket, message or call. Hours left when a package expires carry forward to the next package you buy. | One fixed price for the agreed scope. Any change to the scope is quoted in writing first. | | Payment | 100% in advance, by bank transfer or credit or debit card | In milestones or instalments, as set out in your quote | Reply times depend on the priority of an issue, not on the package. Package terms are in our [License Agreement](https://teqstars.com/license-agreement) and [Support Policy](https://teqstars.com/support-policy), and custom module work follows our [Customization Policy](https://teqstars.com/customization-policy). Support Packages ## Odoo support packages that fit your workload Choose the plan that fits your business. Terms are clear and fair, every hour is tracked, and you can upgrade whenever your needs grow. ### Starter 10 Hrs Built for startups and small teams that want quick wins without extra complexity. [Get Quote](https://teqstars.com/contactus) ### Premium Most Popular 30 Hrs For teams that need consistency, guidance, and hands-on help to streamline operations. [Get Quote](https://teqstars.com/contactus) ### Professional 60 Hrs For large teams with high support and performance needs and a continuous development cycle. [Get Quote](https://teqstars.com/contactus) How Support Works ## Support that keeps your Odoo development cost predictable No black box. Here is exactly how a ticket moves from request to resolution, and how we treat your prepaid hours. 1. **01** Start with a ticket Send your requirement with a clear description through [Support Form](https://teqstars.com/helpdesk). Every status change reaches you by ticket and email, so you always know where the work stands. 2. **02** Fixed hours, real availability Our engineers are at their desks Monday to Friday, 10:00 AM to 6:00 PM IST. Critical production issues outside those hours get best-effort help. 3. **03** Your channel, your choice Reach a support engineer on whichever channel suits you during working hours. Ticket Email Phone Teams Google Chat 4. **04** Reply times set by priority Critical issues get a first reply within 2 working hours, normal ones within 6. Each ticket, message or call uses at least 15 minutes of your hours. The [support policy](https://teqstars.com/support-policy#charging) has the details. Support desk **Mon to Fri** **10:00** IST New Delhi Open 10:00–18:00 Closed Working hours **10:00 to 18:00 IST** Critical issues out of hours get best-effort help. FAQ ## Frequently asked questions. Straight answers about our support packages, hours and payment terms. [Still have questions?](https://teqstars.com/contactus) ### How does Odoo support work with TeqStars? Send your requirement with a clear description through [Support Form](https://teqstars.com/helpdesk). We log it as a support ticket and update you by ticket and email whenever the status changes. An engineer looks into every ticket properly before advising, so you always get a considered answer. ### What are your support hours and availability? We are available 8 hours a day, Monday to Friday, from 10:00 AM to 6:00 PM IST. The first reply comes within 2 to 6 working hours, depending on the priority. Critical production issues outside those hours get best-effort help. ### How do I contact your Odoo support engineers? Pick the channel that suits you: Teams, Google Chat, support ticket, email, or a direct phone line during our working hours. ### Can I upgrade my Odoo support package anytime? Yes, anytime. You pay the difference between your current plan and the new one, and we extend your hours and service straight away. ### What are the payment terms for Odoo support packages? Support packages are prepaid, so 100% payment is due in advance. We accept bank wire transfer, and credit and debit cards. ### How much does Odoo implementation cost? It depends on scope: the modules you need, user count, data migration, and how much customization your workflows require. We review your requirements first, then send a fixed custom quote with no hidden costs. Request one through our contact page. ### How much does it cost to hire an Odoo developer? You do not pay a fixed salary. Choose a prepaid package, use the hours for development, functional support, or training, and track every minute. Starter covers 10 hours and Professional runs to 60. Tell us your workload and we will recommend the right fit. ![TeqStars logo mark](https://teqstars.com/theme_teqstars/static/src/img/teqstars_star.png) ## Ready to automate and grow? Tell us about your business and we'll help you build a smarter, connected and automated operation. [Book Free Consultation](https://teqstars.com/contactus) [Talk to an Expert](https://teqstars.com/contactus)