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Odoo pricing: prepaid hours or a fixed project quote

TeqStars, an Odoo Silver Partner, offers two ways to pay for Odoo work. Prepaid packages of 10, 30 or 60 hours cover support, development and training, and every minute is tracked. Implementation, migration and integration projects get a fixed quote after a requirements review. Prices are not published: each package and project is quoted for you.

  • Odoo Silver Partner since 2022
  • 200+ projects delivered on Odoo
  • 2 working hours to a first reply on critical issues
Two ways to pay for Odoo work at TeqStars
Prepaid hour packages Fixed project quote
Best for Ongoing Odoo support, fixes, changes, development and training Odoo implementation, migration, integration and custom development projects
Size Starter 10 hours, Premium 30 hours or Professional 60 hours. Upgrade any time by paying the difference. A fixed scope agreed with you before work starts
How it is counted Tracked to the minute, with at least 15 minutes per ticket, message or call. Hours left when a package expires carry forward to the next package you buy. One fixed price for the agreed scope. Any change to the scope is quoted in writing first.
Payment 100% in advance, by bank transfer or credit or debit card In milestones or instalments, as set out in your quote

Reply times depend on the priority of an issue, not on the package. Package terms are in our License Agreement and Support Policy, and custom module work follows our Customization Policy.

Support Packages

Odoo support packages that fit your workload

Choose the plan that fits your business. Terms are clear and fair, every hour is tracked, and you can upgrade whenever your needs grow.

Starter

10 Hrs

Built for startups and small teams that want quick wins without extra complexity.

Get Quote

Professional

60 Hrs

For large teams with high support and performance needs and a continuous development cycle.

Get Quote
How Support Works

Support that keeps your Odoo development cost predictable

No black box. Here is exactly how a ticket moves from request to resolution, and how we treat your prepaid hours.

  1. 01

    Start with a ticket

    Send your requirement with a clear description through Support Form. Every status change reaches you by ticket and email, so you always know where the work stands.

  2. 02

    Fixed hours, real availability

    Our engineers are at their desks Monday to Friday, 10:00 AM to 6:00 PM IST. Critical production issues outside those hours get best-effort help.

  3. 03

    Your channel, your choice

    Reach a support engineer on whichever channel suits you during working hours.

    TicketPhoneTeamsGoogle Chat
  4. 04

    Reply times set by priority

    Critical issues get a first reply within 2 working hours, normal ones within 6. Each ticket, message or call uses at least 15 minutes of your hours. The support policy has the details.

FAQ

Frequently asked questions.

Straight answers about our support packages, hours and payment terms.

Still have questions?

Send your requirement with a clear description through Support Form. We log it as a support ticket and update you by ticket and email whenever the status changes. An engineer looks into every ticket properly before advising, so you always get a considered answer.

We are available 8 hours a day, Monday to Friday, from 10:00 AM to 6:00 PM IST. The first reply comes within 2 to 6 working hours, depending on the priority. Critical production issues outside those hours get best-effort help.

Pick the channel that suits you: Teams, Google Chat, support ticket, email, or a direct phone line during our working hours.

Yes, anytime. You pay the difference between your current plan and the new one, and we extend your hours and service straight away.

Support packages are prepaid, so 100% payment is due in advance. We accept bank wire transfer, and credit and debit cards.

It depends on scope: the modules you need, user count, data migration, and how much customization your workflows require. We review your requirements first, then send a fixed custom quote with no hidden costs. Request one through our contact page.

You do not pay a fixed salary. Choose a prepaid package, use the hours for development, functional support, or training, and track every minute. Starter covers 10 hours and Professional runs to 60. Tell us your workload and we will recommend the right fit.
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