Skip to Content

Qatar customers pay in Qatari Riyal and Odoo marks the invoice paid

This SADAD Odoo integration sends your shoppers to SADAD's hosted page, where they pay by card, SADAD, Apple Pay or Google Pay. Odoo updates the transaction and reconciles the invoice once SADAD confirms. Refunds take one click on the payment in Odoo.

  • Odoo 17.0 – 19.0
  • Community & Enterprise
  • Odoo.sh · On-premise
  • Odoo Online

Top seller on the Odoo Apps Store

sales on the Odoo Apps Store
3,000+
apps published
100+
countries running them
100+

Qatar payment work before and after this gateway

Without the connector by hand

  1. Qatar shoppers who expect SADAD or Apple Pay leave your checkout
  2. Check the SADAD panel, then mark each invoice paid by hand
  3. Sign in to the SADAD panel every time you owe a refund
  4. An order stays unresolved when the buyer closes the browser mid-payment
  5. Hunt through the SADAD panel for a payment's current status

With the connector automatic

  1. Cards, SADAD, Apple Pay and Google Pay on one hosted page
  2. Odoo marks the invoice paid as soon as SADAD confirms the charge
  3. Click "Refund" on the payment record in Odoo
  4. A background sync checks with SADAD and settles that payment
  5. Click "Refresh from SADAD" on the transaction to read the status

Payments, refunds and statuses between Odoo and SADAD

Every object the connector handles, which way it travels and what triggers it.

DataDirectionWhat happens & when
Payment request

A customer selects SADAD on your checkout or invoice pay page.
Payment confirmation

SADAD confirms the charge and returns the buyer to your page.
Refund request

You open the payment in Odoo and click "Refund".
Refund confirmation

The refund stays pending until SADAD confirms it, then settles.
Pending transaction status

The background sync runs, or you click "Refresh from SADAD".

Customers pick SADAD at checkout

Your buyers see SADAD listed with your other payment options on the standard Odoo payment screen, so the checkout they already know stays the same. Once the provider is published, that option shows on your website checkout, the customer portal and invoice payment pages. The customer selects SADAD, confirms the amount, and Odoo passes the payment to SADAD.

Odoo checkout payment screen with SADAD listed among the available payment options

Cards, SADAD, Apple Pay and Google Pay

On SADAD's hosted page your customer chooses how to pay: a card, the SADAD method, Apple Pay or Google Pay. Every method you have enabled on your SADAD account appears there, so there is no second list to maintain in Odoo. Visa and Mastercard are supported, and SADAD runs the card authentication on its own page.

SADAD hosted payment page offering card, SADAD, Apple Pay and Google Pay to an Odoo customer

Transactions move to Done on confirmation

Your finance team sees a settled payment in Odoo the moment SADAD confirms the charge, and nobody edits a record to get there. The matching Odoo transaction switches to the Done state and keeps SADAD's confirmation with it. That gives everyone one place to check whether a web order or portal payment really went through.

Odoo payment transaction record marked Done after SADAD confirmed the charge

Invoices and orders reconcile on payment

The invoice or sale order behind the payment is matched and marked paid once SADAD confirms, so your books need no typing. Odoo links the payment to the right record and closes it. B2B teams can send a payment link with each invoice, let the client pay through SADAD, and find the invoice reconciled afterwards.

Customer invoice in Odoo marked paid and reconciled against the SADAD payment

Refund a payment in one click

You return money to a Qatar customer by opening the payment in Odoo and clicking "Refund", so nobody signs in to the SADAD panel. SADAD credits the customer the full amount, and the refund is logged against the original payment in your accounting. It reads as pending until SADAD confirms the credit, then it settles.

Refund action on a SADAD payment record inside Odoo accounting

Pull a payment's latest status on demand

When a confirmation is slow, anyone on your team can click "Refresh from SADAD" on the transaction and read the current status straight away, with no help from IT. The button sits on the transaction record itself. A background sync also checks back with SADAD, so a payment the shopper never returned from still gets settled.

Refresh from SADAD button on an Odoo payment transaction showing the latest status

Supported Odoo versions

Odoo versionEditionsHosting PriceLatest release
19.0 Community & Enterprise Odoo.sh · On-premise €99 No release notes Buy
18.0 Community & Enterprise Odoo.sh · On-premise €99 No release notes Buy
17.0 Community & Enterprise Odoo.sh · On-premise €99 No release notes Buy

Support for Odoo SADAD Payment Gateway

The developers who build the app answer your tickets.

Open a ticket Opens our helpdesk with this app already selected
Free app support from purchase
60 days
First response in working hours, typical
4–6 hours
Support hours, 10:00–18:00 IST
Mon–Fri

Support policy Support after 60 days

How to connect SADAD to Odoo

  1. Enter your SADAD credentials

    Open the SADAD provider record in Odoo and fill in the Secret Key, the Merchant ID and the Website Domain you registered with SADAD. Then choose whether this provider runs in Sandbox or Production.

  2. Publish the payment method

    Set the provider to Published so your customers can actually choose it. SADAD then shows up as a payment option in three places: your website checkout, the customer portal and the invoice payment pages.

  3. Test in Sandbox, then go live

    Keep the provider in Sandbox with your SADAD test key and run a payment from checkout to paid invoice. When the results look right, enter your live key and switch to Production. No code changes are needed.

  4. Collect payments and watch the books

    Customers now pay on SADAD's page, and Odoo updates the transaction and reconciles the invoice when SADAD confirms. The background sync and the refresh button cover the payments where a confirmation is delayed.

Questions before you buy

Not answered here? Talk to the team.

It ships for Odoo 17.0, 18.0 and 19.0. The app works with Odoo Community and with Odoo Enterprise, whether you run on-premise or on Odoo.sh. It cannot be installed on Odoo Online, because that platform does not accept third-party apps. Each Odoo version is purchased on its own.

SADAD is a Qatari gateway and charges in Qatari Riyal, so it suits merchants selling to customers in Qatar. Local shoppers already recognize the payment page, which helps at checkout. If you need to bill in another currency, SADAD is not the provider for that part of your business.

Briefly, yes. The buyer is sent to SADAD's secure hosted page to finish the payment, then comes back to the order or invoice page on your site and sees the success screen. Card details stay on SADAD's page, which keeps sensitive data off your store and reassures buyers.

No. Customers type their card details on SADAD's own secure page, and those details never reach your Odoo server. SADAD carries the security and compliance work for the card data. That is why the app is a good fit for teams without a dedicated payments or security specialist.

Odoo still settles that payment. A background sync checks back with SADAD for transactions that were left open, so an order does not sit unresolved because the customer never returned to your site. If you want an answer immediately, the transaction also carries a manual refresh you can click.

No. Whatever you have switched on inside your SADAD account appears on the hosted page on its own, including Visa and Mastercard, the SADAD method, Apple Pay and Google Pay. There is nothing extra to set up in Odoo, so adding a method later is a change you make at SADAD.

The Refund button in Odoo returns the full amount of the payment to the customer through SADAD. Your accounting records that refund against the original payment. It is marked pending while SADAD processes the credit, and it settles once SADAD confirms, so no follow-up entry is needed.

Talk to the team that built it

Contact us
100%