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Quote UPS rates, print labels and track shipments from your Odoo deliveries

This UPS Odoo integration adds domestic and international delivery methods to your sales orders and website checkout. Validating the delivery order sends the shipment to UPS and returns the label, commercial invoice and tracking number. Multiple UPS accounts are supported.

  • Odoo 17.0 – 20.0
  • Community & Enterprise
  • Odoo.sh · On-premise
  • Odoo Online

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UPS shipping work before and after the connector

Without the connector by hand

  1. Open the UPS site and retype an order's address to get a rate
  2. Quote shipping charges from a rate sheet or an educated guess
  3. Key the shipment into UPS again after the goods are packed
  4. Type commercial invoice details by hand for cross-border parcels
  5. Copy tracking numbers from the carrier site into customer emails
  6. Sign in to UPS to void a shipment nobody is sending

With the connector automatic

  1. Odoo asks UPS for a rate using the order's delivery address
  2. The quoted amount is added to the order as a delivery charge
  3. Validating the delivery order submits the shipment to UPS
  4. The commercial invoice is produced along with the shipping label
  5. The tracking number is stored on the delivery order record
  6. One click on the cancel option cancels the shipment in UPS

Rates, labels and tracking between Odoo and UPS

Every object the connector handles, which way it travels and what triggers it.

DataDirectionWhat happens & when
Shipment quote

Adding the UPS delivery method to a sales order or website order
Shipment request

Validating the delivery order in Odoo
Shipping label

Returned to the delivery order once it is validated
Commercial invoice

Created with the label when the delivery order is validated
Tracking number

Comes back with the label and is saved on the delivery order
Shipment status

You open the tracking view for the shipment
Shipment cancellation

You click the cancel shipment option on the delivery order

Set up domestic and international methods

Local and cross-border shipping stay apart from the start. On the UPS delivery method screen you create one method for parcels that stay in the country and another for shipments going abroad, so your team picks the right one when an order arrives. The app also supports connecting several UPS accounts to your Odoo databases, which suits companies that ship on more than one account.

UPS delivery method configuration form in Odoo, with domestic and international shipping settings

Add the UPS charge to a quotation

Your salespeople see what the shipment costs before the order is confirmed. Choose the UPS delivery method on a quotation and Odoo requests a rate for that order, then puts the amount on the document as a delivery charge. The figure comes from UPS rather than a static price list, so the customer is billed close to what the carrier charges you.

Odoo sales order with a UPS delivery method selected and the shipping cost added as a line

Show UPS options at website checkout

Online shoppers pick a UPS service and see the price beside it. Once a UPS delivery method is published on your website, the shop asks UPS for the rate that fits the cart and adds it to the order total, so the charge is clear before payment. Buyers shipping to another country get the international methods you configured.

Odoo website checkout showing UPS shipping options and the rate for the shopper's cart

Ship one order in several packages

Orders that need two or three boxes are sorted out before any label exists. Use the "Put in Pack" button on the delivery order to split the goods into packages and give each package its details. When the delivery is validated, UPS receives the shipment as the packages you built, so the paperwork matches what actually leaves your dock.

Odoo delivery order packages created with Put in Pack before the UPS shipment is submitted

Get labels and tracking on validation

Validating the delivery order is the whole action needed to book the shipment. Odoo submits it to UPS, and the tracking number and shipping label come back onto that same delivery order. Your warehouse team prints the label from the picking they just finished, and a later reprint means opening the same record again instead of searching a carrier portal.

Odoo delivery order showing the UPS tracking number and the generated shipping label

Produce the commercial invoice too

Parcels going abroad leave with their shipping document already prepared. Validating the delivery order produces the commercial invoice next to the label, so nobody retypes order lines and addresses into a separate form. The document is built from the delivery it belongs to, which keeps it consistent with what you are sending and saves a second pass of data entry.

Commercial invoice generated by UPS Connector for an Odoo delivery order going abroad

Check where a parcel is

You answer "where is my order" from the delivery record itself. The tracking view opens the UPS status for that shipment, showing the stage it has reached and where it was last scanned. Because the information comes from UPS, your support team reads what the carrier currently reports rather than a note somebody typed days ago.

UPS shipment tracking status and location shown for an Odoo delivery order

Cancel a shipment in one click

A shipment booked by mistake is dropped with a single click. The cancel option on the delivery order tells UPS to cancel that shipment, so an unused label is not left open against your account. Your team makes the correction on the record where the shipment started, rather than signing in to UPS separately to void it.

Cancel shipment action on an Odoo delivery order sending the cancellation to UPS

What buyers say on the Odoo Apps Store

53 reviews

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UPS Connector is rated 5 out of 5 from 3 reviews on the Odoo Apps Store, the latest in .

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Supported Odoo versions

Odoo versionEditionsHosting PriceLatest release
20.0 Community & Enterprise Odoo.sh · On-premise €108.99 No release notes Buy
19.0 Community & Enterprise Odoo.sh · On-premise €108.99 No release notes Buy
18.0 Community & Enterprise Odoo.sh · On-premise €108.99 No release notes Buy
17.0 Community & Enterprise Odoo.sh · On-premise €108.99 No release notes Buy

Support for UPS Connector

The developers who build the app answer your tickets.

Open a ticket Opens our helpdesk with this app already selected
Free app support from purchase
60 days
First response in working hours, typical
4–6 hours
Support hours, 10:00–18:00 IST
Mon–Fri

Support policy Support after 60 days

How to connect UPS to Odoo

  1. Install the connector

    Add the ups_delivery app to your database. It is built for Odoo 17.0, 18.0, 19.0 and 20.0, and it runs on Odoo Enterprise, on-premise or Odoo.sh, as well as on Odoo Community on-premise.

  2. Link your UPS account

    Enter the UPS account details in Odoo and paste the credentials UPS issues you. The connection is OAuth based, which is what authorizes Odoo to request rates, labels and cancellations. Add a second account if you ship on more than one.

  3. Create your delivery methods

    Set up one UPS delivery method for shipments staying in the country and another for shipments going abroad. Publish the methods your online buyers should see, and keep the rest for sales orders your team enters.

  4. Price the order

    On a quotation, pick the UPS method and request the rate. The delivery charge is added to the order, so the customer approves a document that already includes shipping.

  5. Pack, then validate

    In the warehouse, use "Put in Pack" when the goods need more than one box, then validate the delivery order. The shipment goes to UPS, and the label, commercial invoice and tracking number are stored on the record.

Questions before you buy

Not answered here? Talk to the team.

It works with Odoo Community and Odoo Enterprise, with Enterprise covered on-premise and on Odoo.sh and Community on-premise. Odoo Online does not allow third-party apps to be installed, so the UPS connector cannot be used there. Pick a self-hosted or Odoo.sh database if you are still deciding where to run Odoo.

We ship the connector for Odoo 17.0, 18.0, 19.0 and 20.0. From version 13 onward, each app version is sold on its own, so choose the one matching the database you run. When you upgrade Odoo later, you move to the app build made for that version.

Yes. The connector supports setting up multiple UPS accounts on your Odoo databases, so companies holding separate carrier accounts are not forced into one. You enter each account's details once, then use the delivery methods built on them when you quote and ship.

You define the boxes first with the "Put in Pack" operation on the delivery order. That step records which products sit in which package, and the shipment sent to UPS on validation reflects those packages. Without it, the delivery is handled as the single shipment described on the picking.

Yes. International delivery methods are configured separately from domestic ones, so quotes and services differ by destination type. When you validate the delivery order, the commercial invoice is produced along with the shipping label, which covers the document a cross-border parcel travels with. Tracking and cancellation work the same way for those shipments.

Yes, once you publish a UPS delivery method for the website. Shoppers then choose a UPS option at checkout and see the rate added to their total before paying. The same methods are available to your sales team on quotations, so online and phone orders are priced on one basis.

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